Complaints

Complaint-resolution process

If an order, a payment, or a reply from us is not right, tell us and we will work through it.

1. Write to iamtayyabshahzad2024@gmail.com or use the contact form. Include your name, the order number, and what happened.
2. We reply within 3 business days with what we will do. That may be a replacement, a refund, or an explanation.
3. If that reply does not settle it, write again and ask for a review. We answer the review within 3 business days.
4. You can also raise the payment with the provider that took the card payment.

Cancellations are on the cancellation page. Damaged or wrong sets are on the refund, return and exchange page.